Refund Policy
At The Pinnacle International, we strive to ensure customer satisfaction. This Refund Policy explains the conditions under which refunds are provided and the process to request them.
1. Eligibility for Refunds
Refunds are available under the following conditions:
- If the service you requested cannot be delivered due to an error on our part.
- If you cancel your request before the service initiation.
- If an incorrect payment was made.
2. Non-Refundable Services
Certain services are non-refundable due to their nature, including:
- LLC or LTD formations once submitted to the respective authorities.
- Tax filings, business permits, and other processes once initiated.
- Third-party services, such as virtual mailing or VPS hosting.
3. Refund Request Process
To request a refund:
- Submit your request via email at [Insert Email Address] with proof of purchase.
- Include details about the service and reason for the refund request.
- Our team will review and respond within 5–7 business days.
4. Refund Approval and Processing
Once approved:
- Refunds will be issued to the original payment method.
- Processing may take 7–10 business days, depending on your bank.
5. Dispute Resolution
If you are not satisfied with the resolution, you can escalate your request by contacting our customer support.
6. Contact Us
For refund-related inquiries, email us at [Insert Email Address] or call our support team at +923248334142 | +923472031055 | +923436475087.